{"id":3514,"date":"2025-04-28T13:00:05","date_gmt":"2025-04-28T18:00:05","guid":{"rendered":"https:\/\/acemaingenieria.com\/?p=3514"},"modified":"2025-11-05T15:19:38","modified_gmt":"2025-11-05T20:19:38","slug":"tratamiento-de-datos-v-1-2","status":"publish","type":"post","link":"https:\/\/acemaingenieria.com\/en\/tratamiento-de-datos-v-1-2\/","title":{"rendered":"Sugerencias y Reclamos"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbHeader &#038; Contact\u00bb _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_font=\u00bbInter|700|||||||\u00bb header_font_size=\u00bb90px\u00bb header_line_height=\u00bb1.1em\u00bb text_orientation=\u00bbcenter\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h1>Atenci\u00f3n al Cliente<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider color=\u00bb#000000&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb3_5,2_5&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb1800px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_3_font=\u00bbInter|700|||||||\u00bb header_3_font_size=\u00bb30px\u00bb header_3_line_height=\u00bb1.4em\u00bb header_3_font_size_tablet=\u00bb20px\u00bb header_3_font_size_phone=\u00bb16px\u00bb header_3_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3>\u00bfTienes algo que decirnos?<\/h3>\n<p>[\/et_pb_text][et_pb_contact_form captcha=\u00bboff\u00bb email=\u00bbcomunicaciones.corporativas@acemaingenieria.com\u00bb custom_message=\u00bbBuen d\u00eda, estimado equipo de Atenci\u00f3n al Cliente PQRSF:||et_pb_line_break_holder||||et_pb_line_break_holder||Se ha recibido un nuevo mensaje a trav\u00e9s del formulario web. A continuaci\u00f3n, se detallan los datos ingresados por el usuario:||et_pb_line_break_holder||||et_pb_line_break_holder||DATOS DEL USUARIO:||et_pb_line_break_holder||\u2022 Nombre completo: %%Nombre%%||et_pb_line_break_holder||\u2022 N\u00famero de identificaci\u00f3n: %%Identificacion%%||et_pb_line_break_holder||\u2022 Correo electr\u00f3nico: %%Correo%%||et_pb_line_break_holder||\u2022 Tel\u00e9fono de contacto: %%Telefono%%||et_pb_line_break_holder||\u2022 Tipo de solicitud: %%Tipo%%||et_pb_line_break_holder||||et_pb_line_break_holder||DESCRIPCI\u00d3N DEL REQUERIMIENTO:||et_pb_line_break_holder||%%Descripcion%%||et_pb_line_break_holder||||et_pb_line_break_holder||Agradecemos su pronta gesti\u00f3n y seguimiento a esta solicitud.||et_pb_line_break_holder||||et_pb_line_break_holder||Cordialmente,  ||et_pb_line_break_holder||Sistema Web \u2013 ACEMA INGENIER\u00cdA S.A.S.\u00bb use_redirect=\u00bbon\u00bb redirect_url=\u00bbhttps:\/\/acemaingenieria.com\/gracias\/\u00bb _builder_version=\u00bb4.27.4&#8243; 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_module_preset=\u00bb_initial\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#3a6351&#8243; button_bg_color=\u00bbrgba(58,99,81,0.12)\u00bb button_border_width=\u00bb0px\u00bb button_font=\u00bbInter|700|||||||\u00bb button_icon=\u00bb&#xf30b;||fa||900&#8243; button_icon_color=\u00bbrgba(58,99,81,0.5)\u00bb button_on_hover=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider color=\u00bb#000000&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbFAQ\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbgcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15&#8243; custom_margin=\u00bb|40px||40px|false|true\u00bb border_radii=\u00bboff|3vw|3vw||\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{%22gcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15%22:%91%22background_color%22%93}\u00bb][et_pb_row _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb max_width=\u00bb900px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_2_font=\u00bbInter|700|||||||\u00bb header_2_font_size=\u00bb52px\u00bb header_2_line_height=\u00bb1.2em\u00bb text_orientation=\u00bbcenter\u00bb header_2_font_size_tablet=\u00bb32px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 style=\"text-align: center;\">Preguntas frecuentes<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_4_font=\u00bbInter|700|||||||\u00bb header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb custom_margin=\u00bb||0px||false|false\u00bb header_4_font_size_tablet=\u00bb16px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h4>\u00bfQu\u00e9 es una petici\u00f3n?<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb text_font=\u00bbRoboto||||||||\u00bb text_line_height=\u00bb1.8em\u00bb link_font=\u00bb||||on||||\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul>\n<li data-start=\"149\" data-end=\"334\" class=\"\">\n<p data-start=\"151\" data-end=\"334\" class=\"\"><strong data-start=\"151\" data-end=\"165\">Definici\u00f3n<\/strong>: Es una solicitud formal o una petici\u00f3n realizada por un usuario o cliente, donde se pide un favor, un servicio, o cualquier acci\u00f3n que se desee recibir de una entidad.<\/p>\n<\/li>\n<li data-start=\"338\" data-end=\"503\" class=\"\">\n<p data-start=\"340\" data-end=\"353\" class=\"\"><strong data-start=\"340\" data-end=\"351\">Ejemplo<\/strong>:<\/p>\n<ul data-start=\"359\" data-end=\"503\">\n<li data-start=\"359\" data-end=\"413\" class=\"\">\n<p data-start=\"361\" data-end=\"413\" class=\"\">\u00abSolicito una copia de mi factura del mes de enero.\u00bb<\/p>\n<\/li>\n<li data-start=\"419\" data-end=\"503\" class=\"\">\n<p data-start=\"421\" data-end=\"503\" class=\"\">\u00abMe gustar\u00eda saber si es posible cambiar mi fecha de cita para la pr\u00f3xima semana.\u00bb<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_4_font=\u00bbInter|700|||||||\u00bb header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb custom_margin=\u00bb||0px||false|false\u00bb header_4_font_size_tablet=\u00bb16px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h4>\u00bfQu\u00e9 es una queja?<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb text_font=\u00bbRoboto||||||||\u00bb text_line_height=\u00bb1.8em\u00bb link_font=\u00bb||||on||||\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul>\n<li data-start=\"525\" data-end=\"713\" class=\"\">\n<p data-start=\"527\" data-end=\"713\" class=\"\"><strong data-start=\"527\" data-end=\"541\">Definici\u00f3n<\/strong>: Es una expresi\u00f3n de insatisfacci\u00f3n, generalmente sobre un producto, servicio o trato recibido. La queja no necesariamente implica quejas graves, pero refleja descontento.<\/p>\n<\/li>\n<li data-start=\"717\" data-end=\"878\" class=\"\">\n<p data-start=\"719\" data-end=\"732\" class=\"\"><strong data-start=\"719\" data-end=\"730\">Ejemplo<\/strong>:<\/p>\n<ul data-start=\"738\" data-end=\"878\">\n<li data-start=\"738\" data-end=\"802\" class=\"\">\n<p data-start=\"740\" data-end=\"802\" class=\"\">\u00abEstoy molesto porque el pedido que recib\u00ed estaba incompleto.\u00bb<\/p>\n<\/li>\n<li data-start=\"808\" data-end=\"878\" class=\"\">\n<p data-start=\"810\" data-end=\"878\" class=\"\">\u00abEl servicio al cliente fue muy lento y no resolvieron mi problema.\u00bb<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_4_font=\u00bbInter|700|||||||\u00bb header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb custom_margin=\u00bb||0px||false|false\u00bb header_4_font_size_tablet=\u00bb16px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h4>\u00bfQu\u00e9 es un reclamo?<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb text_font=\u00bbRoboto||||||||\u00bb text_line_height=\u00bb1.8em\u00bb link_font=\u00bb||||on||||\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul>\n<li data-start=\"902\" data-end=\"1115\" class=\"\">\n<p data-start=\"904\" data-end=\"1115\" class=\"\"><strong data-start=\"904\" data-end=\"918\">Definici\u00f3n<\/strong>: Un reclamo es una demanda m\u00e1s formal y seria que una queja. En general, es una solicitud de compensaci\u00f3n o soluci\u00f3n por un da\u00f1o o inconveniente sufrido debido a un producto o servicio deficiente.<\/p>\n<\/li>\n<li data-start=\"1119\" data-end=\"1305\" class=\"\">\n<p data-start=\"1121\" data-end=\"1134\" class=\"\"><strong data-start=\"1121\" data-end=\"1132\">Ejemplo<\/strong>:<\/p>\n<ul data-start=\"1140\" data-end=\"1305\">\n<li data-start=\"1140\" data-end=\"1237\" class=\"\">\n<p data-start=\"1142\" data-end=\"1237\" class=\"\">\u00abReclamo por el mal funcionamiento del producto que adquir\u00ed. Solicito una devoluci\u00f3n o cambio.\u00bb<\/p>\n<\/li>\n<li data-start=\"1243\" data-end=\"1305\" class=\"\">\n<p data-start=\"1245\" data-end=\"1305\" class=\"\">\u00abReclamo por el cobro err\u00f3neo en mi factura del mes pasado.\u00bb<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_4_font=\u00bbInter|700|||||||\u00bb header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb custom_margin=\u00bb||0px||false|false\u00bb header_4_font_size_tablet=\u00bb16px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h4>\u00bfQu\u00e9 es una sugerencia?<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb text_font=\u00bbRoboto||||||||\u00bb text_line_height=\u00bb1.8em\u00bb link_font=\u00bb||||on||||\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul>\n<li data-start=\"1332\" data-end=\"1478\" class=\"\">\n<p data-start=\"1334\" data-end=\"1478\" class=\"\"><strong data-start=\"1334\" data-end=\"1348\">Definici\u00f3n<\/strong>: Es una recomendaci\u00f3n o propuesta para mejorar un servicio, producto o proceso. Generalmente es una propuesta positiva de mejora.<\/p>\n<\/li>\n<li data-start=\"1482\" data-end=\"1650\" class=\"\">\n<p data-start=\"1484\" data-end=\"1497\" class=\"\"><strong data-start=\"1484\" data-end=\"1495\">Ejemplo<\/strong>:<\/p>\n<ul data-start=\"1503\" data-end=\"1650\">\n<li data-start=\"1503\" data-end=\"1558\" class=\"\">\n<p data-start=\"1505\" data-end=\"1558\" class=\"\">\u00abSugiero que incluyan m\u00e1s opciones de pago en l\u00ednea.\u00bb<\/p>\n<\/li>\n<li data-start=\"1564\" data-end=\"1650\" class=\"\">\n<p data-start=\"1566\" data-end=\"1650\" class=\"\">\u00abSer\u00eda \u00fatil que las instrucciones de uso de los productos vengan en varios idiomas.\u00bb<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_4_font=\u00bbInter|700|||||||\u00bb header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb custom_margin=\u00bb||0px||false|false\u00bb header_4_font_size_tablet=\u00bb16px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h4>\u00bfQu\u00e9 es una felicitaci\u00f3n?<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb text_font=\u00bbRoboto||||||||\u00bb text_line_height=\u00bb1.8em\u00bb link_font=\u00bb||||on||||\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul>\n<li data-start=\"1679\" data-end=\"1846\" class=\"\">\n<p data-start=\"1681\" data-end=\"1846\" class=\"\"><strong data-start=\"1681\" data-end=\"1695\">Definici\u00f3n<\/strong>: Es una expresi\u00f3n de agradecimiento o reconocimiento positivo hacia la empresa o los empleados por un servicio bien hecho o una experiencia agradable.<\/p>\n<\/li>\n<li data-start=\"1850\" data-end=\"2051\" class=\"\">\n<p data-start=\"1852\" data-end=\"1865\" class=\"\"><strong data-start=\"1852\" data-end=\"1863\">Ejemplo<\/strong>:<\/p>\n<ul data-start=\"1871\" data-end=\"2051\">\n<li data-start=\"1871\" data-end=\"1966\" class=\"\">\n<p data-start=\"1873\" data-end=\"1966\" class=\"\">\u00abQuiero felicitar al equipo de atenci\u00f3n al cliente por su excelente trato y r\u00e1pida soluci\u00f3n.\u00bb<\/p>\n<\/li>\n<li data-start=\"1972\" data-end=\"2051\" class=\"\">\n<p data-start=\"1974\" data-end=\"2051\" class=\"\">\u00abEstoy muy satisfecho con el producto, \u00a1sigan haciendo un excelente trabajo!\u00bb<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; specialty=\u00bbon\u00bb admin_label=\u00bbFooter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbgcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15&#8243; inner_max_width=\u00bb1800px\u00bb overflow-x=\u00bbhidden\u00bb overflow-y=\u00bbhidden\u00bb custom_margin=\u00bb|40px||40px|false|true\u00bb custom_padding=\u00bb||0px|||\u00bb saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{%22gcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15%22:%91%22background_color%22%93}\u00bb][et_pb_column type=\u00bb3_4&#8243; specialty_columns=\u00bb3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_row_inner _builder_version=\u00bb4.24.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||20px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column_inner saved_specialty_column_type=\u00bb3_4&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_2_font=\u00bbInter|700|||||||\u00bb header_2_font_size=\u00bb52px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_2_font_size_tablet=\u00bb32px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2>Acema Ingenieria<\/h2>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px|||||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column_inner type=\u00bb1_2&#8243; saved_specialty_column_type=\u00bb3_4&#8243; _builder_version=\u00bb4.22.0&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbDirecci\u00f3n\u00bb image_icon_background_color=\u00bbgcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15&#8243; image_icon_width=\u00bb12px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_font=\u00bbInter|700|||||||\u00bb header_font_size=\u00bb15px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbRoboto||||||||\u00bb body_line_height=\u00bb1.8em\u00bb body_link_font=\u00bb||||on||||\u00bb body_link_text_color=\u00bbgcid-779a3d53-700b-4950-9fae-611323b51b16&#8243; image_icon_custom_padding=\u00bb10px|10px|10px|10px|true|true\u00bb custom_margin=\u00bb||30px||false|false\u00bb animation=\u00bboff\u00bb header_font_size_tablet=\u00bb16px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|100px|100px|100px|100px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-779a3d53-700b-4950-9fae-611323b51b16%22:%91%22body_link_text_color%22%93,%22gcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15%22:%91%22image_icon_background_color%22%93}\u00bb]<\/p>\n<p><span>Cl 48A #81a-30, Calasanz, Medell\u00edn<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbTel\u00e9fono\u00bb image_icon_background_color=\u00bbgcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15&#8243; image_icon_width=\u00bb12px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_font=\u00bbInter|700|||||||\u00bb header_font_size=\u00bb15px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbRoboto||||||||\u00bb body_line_height=\u00bb1.8em\u00bb body_link_font=\u00bb||||on||||\u00bb body_link_text_color=\u00bbgcid-779a3d53-700b-4950-9fae-611323b51b16&#8243; image_icon_custom_padding=\u00bb10px|10px|10px|10px|true|true\u00bb custom_margin=\u00bb||30px||false|false\u00bb animation=\u00bboff\u00bb header_font_size_tablet=\u00bb16px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|100px|100px|100px|100px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-779a3d53-700b-4950-9fae-611323b51b16%22:%91%22body_link_text_color%22,%22body_link_text_color%22,%22body_link_text_color%22%93,%22gcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15%22:%91%22image_icon_background_color%22,%22image_icon_background_color%22,%22image_icon_background_color%22%93}\u00bb]<\/p>\n<p>(+57) 313 663 3929<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbEmail\u00bb image_icon_background_color=\u00bbgcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15&#8243; image_icon_width=\u00bb12px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb_initial\u00bb header_font=\u00bbInter|700|||||||\u00bb header_font_size=\u00bb15px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbRoboto||||||||\u00bb body_line_height=\u00bb1.8em\u00bb body_link_font=\u00bb||||on||||\u00bb body_link_text_color=\u00bbgcid-779a3d53-700b-4950-9fae-611323b51b16&#8243; image_icon_custom_padding=\u00bb10px|10px|10px|10px|true|true\u00bb custom_margin=\u00bb||30px||false|false\u00bb animation=\u00bboff\u00bb header_font_size_tablet=\u00bb16px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|100px|100px|100px|100px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-779a3d53-700b-4950-9fae-611323b51b16%22:%91%22body_link_text_color%22,%22body_link_text_color%22,%22body_link_text_color%22%93,%22gcid-a93f2103-1d8b-43bb-b21d-81d84bba8b15%22:%91%22image_icon_background_color%22,%22image_icon_background_color%22,%22image_icon_background_color%22%93}\u00bb]<\/p>\n<p>comercial@acemaingenieria.com<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=\u00bb1_2&#8243; 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